Chose Freshdesk
The plan levels and pricing were appropriate for our requirements, and the occasional agent feature was especially useful for us. We have a number of part-time staff, and paying for full licenses for each one would make Freshdesk or any alternatives very expensive for us as a …
Invited by TrustRadius (TR) on Vendor's Behalf
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info