Freshping (discontinued) vs. Icinga

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshping (discontinued)
Score 7.4 out of 10
N/A
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
$11
per month, billed annually
Icinga
Score 7.8 out of 10
N/A
Icinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A
Pricing
Freshping (discontinued)Icinga
Editions & Modules
Blossom - 60 checks (can add more checks)
$11.00
per month, billed annually
Garden - 80 checks (can add more checks)
$36.00
per month, billed annually
Sprout
Free
50 checks (none additional)
No answers on this topic
Offerings
Pricing Offerings
Freshping (discontinued)Icinga
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery additional 10 checks - $8/month billed annually
More Pricing Information
Community Pulse
Freshping (discontinued)Icinga
Considered Both Products
Freshping (discontinued)
Chose Freshping (discontinued)
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being …
Chose Freshping (discontinued)
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much …
Icinga
Chose Icinga
PRTG was the solution that was implemented before. As Icinga is Open Source we saved the licensing fee, as we ran out of free checks. I also had knowledge in Icinga so we switched over.

Nagios is inferior to Icinga in my opinion, as Icinga has the better Web UI, which I use the …
Chose Icinga
Installation and initial configuration is straight forward. However the system can grow in complexity very quickly, if not managed correctly.
Chose Icinga
The best of commercial products is nearly as good at cross platform monitoring as Icinga, and all of them are expensive.
Chose Icinga
Icinga was initially a fork of Nagios. Over time, the configuration language was replaced with something more programmatic. This configuration language is one of the big sellers of this product. It allows flexible, quick configuration of large sets of hosts and services with …
Chose Icinga
While Icinga holds its own against old stalwarts like Nagios and Zabbix, it simply can't compete with the new generation of SaaS service/server monitoring software in terms of ease of use, feature-completeness, integration with things like Cloudwatch, CloudHealth, New Relic, …
Chose Icinga
There are two main competitors of Icinga in my opinion, Nagios, and NetFlow based monitoring solutions. Both are good, Icinga, is a more refined version of Nagios with a much better API and backwards compatibility to the platform. If you are running Nagios, you can transfer …
Chose Icinga
Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring.
Features
Freshping (discontinued)Icinga
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Freshping (discontinued)
4.8
Ratings
47% below category average
Icinga
-
Ratings
Remote monitoring7.50 Ratings00 Ratings
Network device monitoring2.00 Ratings00 Ratings
Multiple Server Monitoring4.50 Ratings00 Ratings
Multi-device monitoring2.00 Ratings00 Ratings
Automated alerts and notifications8.00 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Freshping (discontinued)
8.0
Ratings
8% above category average
Icinga
-
Ratings
Policy-based automation8.00 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Freshping (discontinued)
6.2
Ratings
20% below category average
Icinga
-
Ratings
Performance data reports8.00 Ratings00 Ratings
Customizable reporting4.00 Ratings00 Ratings
Data visualization6.50 Ratings00 Ratings
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Freshping (discontinued)Icinga
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User Ratings
Freshping (discontinued)Icinga
Likelihood to Recommend
7.5
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Freshping (discontinued)Icinga
Likelihood to Recommend
Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.
Read full review
If you're running bare-metal in a datacenter and your hosts are fairly static, it's probably okay to use something like Icinga to monitor your systems. In general, I would not recommend using any monitoring software based on Nagios (Icinga is a fork of Nagios) due to the outdated concepts inherent in those systems. There are a number of good SaaS monitoring solutions which are superior and several open source projects which implement an automation-centric approach to monitoring
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Pros
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
Read full review
  • I think Icinga has a great search feature. I can always search for the hosts, host groups, or check names. When using just regular Nagios, I don't recall being able to do this search.
  • The fact that I can use Active Directory or LDAP for logins is a great feature.
  • If you are familiar with Nagios, it's very simple to combine the two products to get a polished finished product.
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Cons
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
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  • Decluttering - the dashboard seems to get very overwhelming
  • Segregation - would be helpful to split environments or clients into different areas
  • Alerting
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Likelihood to Renew
No answers on this topic
Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
Read full review
Usability
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
Read full review
No answers on this topic
Support Rating
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
Read full review
No answers on this topic
Alternatives Considered
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being completely free to use. Compared to PRTG, it is much easier to create a systems status/uptime page for the end users to view.
Read full review
Icinga was initially a fork of Nagios. Over time, the configuration language was replaced with something more programmatic. This configuration language is one of the big sellers of this product. It allows flexible, quick configuration of large sets of hosts and services with minimal input. Comparing it to other products like WhatsUp Gold, Zenoss, Zabbix, etc., it stands out as incredibly flexible. Adding additional features to Icinga can be as simple as searching for them online. And if they don't yet exist, there is a full API available for custom extensions.
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Return on Investment
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
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  • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
  • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
  • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
  • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
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ScreenShots