TrustRadius

Freshping (discontinued) vs. RapidSpike

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshping (discontinued)
Score 7.4 out of 10
N/A
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
$11
per month, billed annually
RapidSpike
Score 0.0 out of 10
N/A
RapidSpike aims to revolutionise website monitoring. RapidSpike acts as an online mystery shopper, reporting directly to the user on a wide range of performance, reliability & security issues. It is a monitoring solution that captures all three critical aspects of website health.N/A
Pricing
Freshping (discontinued)RapidSpike
Editions & Modules
Blossom - 60 checks (can add more checks)
$11.00
per month, billed annually
Garden - 80 checks (can add more checks)
$36.00
per month, billed annually
Sprout
Free
50 checks (none additional)
No answers on this topic
Offerings
Pricing Offerings
Freshping (discontinued)RapidSpike
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery additional 10 checks - $8/month billed annually—
More Pricing Information
Community Pulse
Freshping (discontinued)RapidSpike
Considered Both Products
Freshping (discontinued)
Verified User
Anonymous
Chose Freshping (discontinued)
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being …
Verified User
Anonymous
Chose Freshping (discontinued)
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much …
RapidSpike

No answer on this topic

Features
Freshping (discontinued)RapidSpike
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Freshping (discontinued)
4.8
Ratings
47% below category average
RapidSpike
-
Ratings
Remote monitoring7.50 Ratings00 Ratings
Network device monitoring2.00 Ratings00 Ratings
Multiple Server Monitoring4.50 Ratings00 Ratings
Multi-device monitoring2.00 Ratings00 Ratings
Automated alerts and notifications8.00 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Freshping (discontinued)
8.0
Ratings
8% above category average
RapidSpike
-
Ratings
Policy-based automation8.00 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Freshping (discontinued)
6.2
Ratings
20% below category average
RapidSpike
-
Ratings
Performance data reports8.00 Ratings00 Ratings
Customizable reporting4.00 Ratings00 Ratings
Data visualization6.50 Ratings00 Ratings
Best Alternatives
Freshping (discontinued)RapidSpike
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.8 out of 10
Panda Systems Management
Panda Systems Management
Score 9.8 out of 10
Medium-sized Companies
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.2 out of 10
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.2 out of 10
Enterprises
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.2 out of 10
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Freshping (discontinued)RapidSpike
Likelihood to Recommend
7.5
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Freshping (discontinued)RapidSpike
Likelihood to Recommend
Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Verified User
Anonymous
Read full review
No answers on this topic
Usability
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being completely free to use. Compared to PRTG, it is much easier to create a systems status/uptime page for the end users to view.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots