Freshsales

Freshsales

130 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Freshsales	Score8.8 out of 10	N/A	Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…	$11 per month per user

Pricing

Freshsales

Growth: $11
per month per user
Pro: $47
per month per user
Enterprise: $71
per month per user

Pricing Offerings
Freshsales
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

No setup fee

A discount is offered for annual billing.

Community Pulse
Key User Insights
	Freshsales
Considered Both Products	Freshworks Inc Verified User Chose Freshsales There is a bit of learning curve required for SugarCRM and Microsoft Dynamics. Also, admin activities are not easy to navigate and understood, wherein it is very simplified, easy to learn in the case of Freshsales. Incentivized Helpful? Verified User Chose Freshsales Freshworks CRM provides more user tools, whereas Zoho CRM is more of a database. Freshworks CRM is more interactive with reporting, task reminders, deal stage flow charts and more to keep clients better organized and moving through the sales process. Zoho CRM did not meet all … Incentivized Helpful? Verified User Chose Freshsales It's Was Quite easy to implement accross the organization which was not the Case with Microsoft dynamics. It is used Much efficiently with the Mobile and Transparency among the different departments was Clear. Incentivized Helpful? Immanuel Chiplin Sam S Senior executive - Business Development in Sales at Indium Software (Information Technology & Services, 1001-5000 employees) Chose Freshsales Freshworks CRM looks fresh (No pun intended) and feels 3 dimensional. Zoho CRM is good too, but I'd recommend Freshworks for its pricing and how customizable it is. You get immediate assistance from the Freshworks team and is just a click away. You also get faster response on … Incentivized Helpful? Verified User Chose Freshsales What sold me was the ability to integrated the sales engagement with the CRM to have everything in one place. Incentivized Helpful? Verified User Chose Freshsales We are a smaller company and simply were not seeing the value in what we were paying Salesforce. We needed a robust opportunity and lead management system that was affordable and [Freshworks CRM (formerly Freshsales)] has provided us with that. We are now able to track leads, … Incentivized Helpful? Mark Kosier CIO (Chief Information Officer) in Information Technology at CyberMerced (Retail, 1-10 employees) Chose Freshsales Zoho CRM Salesforce Incentivized Helpful? Brandon Howard Owner in Sales at All My Web Needs (Marketing & Advertising, 1-10 employees) Chose Freshsales I haven't used HubSpot or Salesforce myself, but I compared the pricing and as you scale up both of those other services are overpriced compared to Freshsales. Once you get started with a CRM it's very difficult to switch, so I recommend starting with Freshsales so you can … Incentivized Helpful? Verified User Chose Freshsales For what we needed, Microsoft's product wasn't even close. Terribly expensive, difficult to set up and maintain. Incentivized Helpful? Renan Otero Sales Engineer \| Co-Fouder in Corporate at Clara Cloud Services (Computer Software, 11-50 employees) Chose Freshsales Price, special offers Support in our local place via partners Simplicity of use Incentivized Helpful? Ravikant Tiwari Co-Founder and Managing Partner in Sales at Operisoft Solutions LLP (Information Technology & Services, 11-50 employees) Chose Freshsales Zoho CRM: very very slow and cumbersome to use Salesforce: It is a giant with a lot of features, but very complicated for an SMB HubSpot: Lacks lots of advanced features that Freshsales has Incentivized Helpful? Prashant Choudhary Business Development Manager in Sales at EMTEX ENGINEERING PRIVATE LIMITED (Machinery, 201-500 employees) Chose Freshsales Freshsales stacks up almost at the same pricing and feature set but does fall short in 3rd party API integration as compared to several of the above listed software, but is still the only one available free of cost entirely if a small firm or a startup requires itself not to … Incentivized Helpful? Verified User Chose Freshsales Freshsales was better than all the above for us but tied with Zoho. Zoho won because of its countless add-on apps, not because of price. However, price-wise, it was better than all the rest for what you get with Freshsales. For us, the main benefit of Freshsales was … Incentivized Helpful? Jose Adan Ortiz Sales Engineer in Sales at Mainsoft S.A. (Information Technology and Services, 51-200 employees) Chose Freshsales Definitely, with Salesforce, you can obtain a lot more integrations, reports, customizations, but Freshsales can assure the control of your sales targets perfectly for one-third of the Salesforce price. Incentivized Helpful? Ellie Wilkinson Senior Internet Marketing Manager in Marketing at Pro Landscaper (Media Production, 11-50 employees) Chose Freshsales Freshsales is more cost-effective and easier to navigate than Salesforce. It also doesn’t punish you for growing from a startup to SME (Salesforce prices quadruple when you go into the next bracket of users). On top of this, the support from Freshsales is brilliant, and you can … Incentivized Helpful? Josh Musson ISR in Sales at Setschedule (Real Estate, 51-200 employees) Chose Freshsales I think there isn't really a comparison. Freshsales was the clear winner when it came to choosing our CRM. From a cost to benefit ratio, it just wasn't an option to go with anything else. It is the most used application within our company. We do a Freshsales clean up every … Incentivized Helpful? Dan Styklunas Founder and Creative Director in Marketing at Avastar Marketing (Internet, 1-10 employees) Chose Freshsales Freshsales had more features, especially the ability to do email campaigns, which was a key feature for me. That was a deal-breaker. Pipedrive had a nice UI and was easy to use, but it was mostly focused on pipeline management, so overall it lacked many of the features found in … Incentivized Helpful? Verified User Chose Freshsales I haven't used other products. We are currently very happy with FreshSales. Incentivized Helpful? Jithin TK Operations Engineer in Sales at MME (Education Management, 11-50 employees) Chose Freshsales Recommendations from people are why we switched. Incentivized Helpful? Jeffin Idiculla IT Specialist in Information Technology at Manage My Education (Education Management, 11-50 employees) Chose Freshsales The Best Customer Support that's why we went with Freshsales. Incentivized Helpful? Verified User Chose Freshsales It's definitely a good platform for companies with a manageable sales team size. Incentivized Helpful? Ch Avinash Associate- Sales & Marketing in Sales at Coherendz India Private Limited (Information Technology and Services, 11-50 employees) Chose Freshsales We chose Freshsales for the Email campaign and tracking feature, the ease of product managing, and pricing. Incentivized Helpful? Verified User Chose Freshsales Freshsales is easier to use and cheaper. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Freshsales

Comparison of Sales Force Automation features of Freshsales
Feature	Freshsales 10.0 53 Ratings
Customer data management / contact management	10.053 Ratings
Workflow management	10.051 Ratings
Territory management	10.041 Ratings
Opportunity management	10.045 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.052 Ratings
Quote & order management	10.01 Ratings
Interaction tracking	10.052 Ratings
Channel / partner relationship management	10.039 Ratings

Comparison of Marketing Automation features of Freshsales
Feature	Freshsales 10.0 50 Ratings
Lead management	10.048 Ratings
Email marketing	10.049 Ratings

Comparison of CRM Project Management features of Freshsales
Feature	Freshsales 10.0 51 Ratings
Task management	10.048 Ratings
Reporting	10.050 Ratings

Comparison of CRM Reporting & Analytics features of Freshsales
Feature	Freshsales 10.0 52 Ratings
Forecasting	10.044 Ratings
Pipeline visualization	10.052 Ratings
Customizable reports	10.046 Ratings

Comparison of Customization features of Freshsales
Feature	Freshsales 7.0 50 Ratings
Custom fields	6.050 Ratings
Custom objects	5.040 Ratings
API for custom integration	10.038 Ratings

Comparison of Security features of Freshsales
Feature	Freshsales 10.0 46 Ratings
Single sign-on capability	10.040 Ratings
Role-based user permissions	10.046 Ratings

Comparison of Platform features of Freshsales
Feature	Freshsales 9.0 47 Ratings
Mobile access	9.047 Ratings

User Ratings
	Freshsales
Likelihood to Recommend	10.0 (53 ratings)
Usability	10.0 (8 ratings)
Support Rating	7.0 (6 ratings)