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Freshsales vs. SAP Sales Cloud

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Freshsales

130 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshsales

    Score8.8 out of 10
    		N/AFreshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…

    $11

    per month per user

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    FreshsalesSAP Sales Cloud
    Editions & Modules
    Growth
    $11
    per month per user
    Pro
    $47
    per month per user
    Enterprise
    $71
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshsalesSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    FreshsalesSAP Sales Cloud
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    SAP
    Rohitash Sinha
    Customer Success Manager | Product Specialist in Customer Service at RapidOps, Inc. (Information Technology & Services, 201-500 employees)
    Chose SAP Sales Cloud
    Since the business model was complex, it was easy to single out the products that missed any of the critical feature or extent of the customization of the need for the industry we work in and is implementing internally. The other product lagged behind the scalability to which …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FreshsalesSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    10.0
    53 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management10.053 Ratings8.8117 Ratings
    Workflow management10.051 Ratings8.6118 Ratings
    Territory management10.041 Ratings7.2105 Ratings
    Opportunity management10.045 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.052 Ratings7.9110 Ratings
    Quote & order management10.01 Ratings8.3109 Ratings
    Interaction tracking10.052 Ratings8.5111 Ratings
    Channel / partner relationship management10.039 Ratings8.6110 Ratings
    Contract management00 Ratings8.3112 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    10.0
    50 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management10.048 Ratings7.3106 Ratings
    Email marketing10.049 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    10.0
    51 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management10.048 Ratings8.1111 Ratings
    Reporting10.050 Ratings8.6105 Ratings
    Billing and invoicing management00 Ratings8.196 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    10.0
    52 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting10.044 Ratings8.3107 Ratings
    Pipeline visualization10.052 Ratings8.4107 Ratings
    Customizable reports10.046 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    7.0
    50 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields6.050 Ratings8.0111 Ratings
    Custom objects5.040 Ratings7.3107 Ratings
    API for custom integration10.038 Ratings7.899 Ratings
    Scripting environment00 Ratings7.794 Ratings
    Security
    Comparison of Security features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    10.0
    46 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability10.040 Ratings8.8109 Ratings
    Role-based user permissions10.046 Ratings8.3108 Ratings
    Platform
    Comparison of Platform features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    9.0
    47 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access9.047 Ratings7.599 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    -
    Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management00 Ratings7.998 Ratings
    Call center management00 Ratings8.692 Ratings
    Help desk management00 Ratings8.095 Ratings
    Social CRM
    Comparison of Social CRM features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    -
    Ratings
    SAP Sales Cloud
    7.3
    83 Ratings
    Social data00 Ratings7.383 Ratings
    Social engagement00 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Freshsales and SAP Sales Cloud
    Feature
    Freshsales
    -
    Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation00 Ratings8.093 Ratings
    Compensation management00 Ratings7.480 Ratings
    User Ratings
    FreshsalesSAP Sales Cloud
    Likelihood to Recommend
    10.0
    (53 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    10.0
    (8 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.0
    (6 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)