Freshsales vs. Vtiger

Freshsales

130 Reviews and Ratings

Vtiger

31 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Freshsales	Score8.8 out of 10	N/A	Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…	$11 per month per user
Vtiger	Score8.2 out of 10	N/A	Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.	$28 per month per user

Pricing

Freshsales

Vtiger

Growth: $11
per month per user
Pro: $47
per month per user
Enterprise: $71
per month per user

One Professional - Single App: $28
per month per user
One Professional - Standard: $42
per month per user
One Enterprise - Single App: $42
per month per user
One Enterprise - Standard: $58
per month per user

Pricing Offerings
Freshsales	Vtiger
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	Yes

No setup fee

$10 / user / month

A discount is offered for annual billing.

Discounts are provided for both annual subscriptions, and for high volume users.

Community Pulse
Key User Insights
	Freshsales	Vtiger
Considered Both Products	Freshworks Inc No answer on this topic	Vtiger Jose A Garcia Sales Representative in Sales at GB Advisors, Inc. (Information Technology and Services, 11-50 employees) Chose Vtiger Just being a user of Vtiger since I got hired at GB Advisors. Used those solutions on previous experiences, Microsoft Dynamics was deployed in my previous job for opportunity management, it was not so friendly as Vtiger, not sure if it was a bad deployment. Salesforce was used … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Freshsales

Vtiger

Comparison of Sales Force Automation features of Freshsales and Vtiger
Feature	Freshsales 10.0 53 Ratings	Vtiger 10.0 8 Ratings
Customer data management / contact management	10.053 Ratings	10.08 Ratings
Workflow management	10.051 Ratings	10.08 Ratings
Territory management	10.041 Ratings	00 Ratings
Opportunity management	10.045 Ratings	10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.052 Ratings	10.08 Ratings
Quote & order management	10.01 Ratings	10.06 Ratings
Interaction tracking	10.052 Ratings	10.06 Ratings
Channel / partner relationship management	10.039 Ratings	00 Ratings
Contract management	00 Ratings	10.06 Ratings

Comparison of Marketing Automation features of Freshsales and Vtiger
Feature	Freshsales 10.0 50 Ratings	Vtiger 10.0 6 Ratings
Lead management	10.048 Ratings	10.06 Ratings
Email marketing	10.049 Ratings	10.06 Ratings

Comparison of CRM Project Management features of Freshsales and Vtiger
Feature	Freshsales 10.0 51 Ratings	Vtiger 10.0 8 Ratings
Task management	10.048 Ratings	10.06 Ratings
Reporting	10.050 Ratings	10.07 Ratings
Billing and invoicing management	00 Ratings	10.07 Ratings

Comparison of CRM Reporting & Analytics features of Freshsales and Vtiger
Feature	Freshsales 10.0 52 Ratings	Vtiger 9.7 7 Ratings
Forecasting	10.044 Ratings	10.06 Ratings
Pipeline visualization	10.052 Ratings	10.06 Ratings
Customizable reports	10.046 Ratings	9.07 Ratings

Comparison of Customization features of Freshsales and Vtiger
Feature	Freshsales 7.0 50 Ratings	Vtiger 9.3 8 Ratings
Custom fields	6.050 Ratings	9.08 Ratings
Custom objects	5.040 Ratings	10.07 Ratings
API for custom integration	10.038 Ratings	9.06 Ratings

Comparison of Security features of Freshsales and Vtiger
Feature	Freshsales 10.0 46 Ratings	Vtiger 9.0 8 Ratings
Single sign-on capability	10.040 Ratings	00 Ratings
Role-based user permissions	10.046 Ratings	9.08 Ratings

Comparison of Platform features of Freshsales and Vtiger
Feature	Freshsales 9.0 47 Ratings	Vtiger 5.0 5 Ratings
Mobile access	9.047 Ratings	5.05 Ratings

Comparison of Customer Service & Support features of Freshsales and Vtiger
Feature	Freshsales - Ratings	Vtiger 9.5 6 Ratings
Case management	00 Ratings	10.06 Ratings
Help desk management	00 Ratings	9.06 Ratings

User Ratings
	Freshsales	Vtiger
Likelihood to Recommend	10.0 (53 ratings)	10.0 (8 ratings)
Usability	10.0 (8 ratings)	10.0 (1 ratings)
Support Rating	7.0 (6 ratings)	10.0 (2 ratings)