Freshservice vs. Hudled
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshservice | Score8.8 out of 10 | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $29 per month per agent |
 Hudled | N/A | N/A | Hudled, headquartered in Sydney, provides a a full run-down of SaaS costs, spend, and subscriptions. This report is usedto find duplicate saas tools and optimization strategies to save money. Hudled's "SaaS Intelligence" aims to save companies on SaaS spend. Hudled offers a perpetually free on the Start-up plan, and commercially with advanced features that include forecasting and spend predictions, benchmarking, and additional discounts. | $100 per month |
| Freshservice | Hudled | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing. | 15% discount for annual pricing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Freshservice | Hudled | |
|---|---|---|
| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 8.7 | - |
| Usability | 9.5 | - |
| Availability | 9.0 | - |
| Performance | 7.8 | - |
| Support Rating | 8.3 | - |
| In-Person Training | 7.3 | - |
| Online Training | 7.2 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 7.9 | - |
| Contract Terms and Pricing Model | 7.8 | - |
| Ease of integration | 6.4 | - |
| Product Scalability | 8.1 | - |
| Professional Services | 8.6 | - |
| Vendor post-sale | 8.3 | - |
| Vendor pre-sale | 7.0 | - |