Freshservice vs. sendQuick onCloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshservice | Score8.8 out of 10 | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $29 per month per agent |
 sendQuick onCloud | N/A | N/A | sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues only to staff on duty. How does it work? sendQuick onCloud integrates with IT monitoring services within major public cloud platforms. Users can configure the service to meet business needs. In return, sendQuick tracks system performance, latency, and… | $6 per user (between 11 and 50 users) / month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing. | Free 100 Notification Credits / User (1-Time) upon sign-up Each User is entitled to configure one Device and one Check Additional Notification Credits Pack available at US$4 for every 100 Notification Credits To purchase Enterprise Plan (i.e. beyond 50 Users), kindly contact us for pricing | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Freshservice | sendQuick onCloud | |
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| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 8.7 | - |
| Usability | 9.5 | - |
| Availability | 9.0 | - |
| Performance | 7.8 | - |
| Support Rating | 8.3 | - |
| In-Person Training | 7.3 | - |
| Online Training | 7.2 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 7.9 | - |
| Contract Terms and Pricing Model | 7.8 | - |
| Ease of integration | 6.4 | - |
| Product Scalability | 8.1 | - |
| Professional Services | 8.6 | - |
| Vendor post-sale | 8.3 | - |
| Vendor pre-sale | 7.0 | - |