Freshservice vs. Symantec Asset Management Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshservice | Score8.8 out of 10 | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $29 per month per agent |
 Symantec Asset Management Suite | Score6 out of 10 | N/A | The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution is designed to discover, inventory, and track all hardware and software assets in an organization’s IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other… | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing. | — | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Freshservice | Symantec Asset Management Suite | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 10.0 |
| Likelihood to Renew | 8.7 | - |
| Usability | 9.5 | - |
| Availability | 9.0 | - |
| Performance | 7.8 | - |
| Support Rating | 8.3 | - |
| In-Person Training | 7.3 | - |
| Online Training | 7.2 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 7.9 | - |
| Contract Terms and Pricing Model | 7.8 | - |
| Ease of integration | 6.4 | - |
| Product Scalability | 8.1 | - |
| Professional Services | 8.6 | - |
| Vendor post-sale | 8.3 | - |
| Vendor pre-sale | 7.0 | - |