| N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
| N/A | N/A | From Gainsight since the August 2024 acquisition, Staircase is an artificial revenue intelligence software solution used to predict churn, identify hidden growth opportunities at scale, and eliminate any need for human feedback. | N/A |
