Freshsuccess vs. Planhat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshsuccess | Score7.3 out of 10 | N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
 Planhat | Score7.1 out of 10 | N/A | Planhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Freshsuccess | Planhat | |
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| Likelihood to Recommend | 6.3 | 8.5 |
| Usability | - | 8.0 |
| Support Rating | - | 9.7 |