| N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
| N/A | N/A | Raaft helps users discover why customers are canceling their products or subscriptions, to reduce churn and improve retention. When someone hits ‘Cancel,’ Raaft jumps in with a plan to keep them hooked. It can also be used to grab feedback and understand what people really want from a product. | $79 per month |
