Freshteam vs. Workable

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.

Incentivized

Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.

Incentivized

• Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
• Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
• The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.

Incentivized

• Workable was extremely user friendly and aesthetically pleasing to use. I had no trouble training or setting up new users, they always caught on quickly.
• You are able to quickly review candidates at a glance with all notes, texts or emails sent at the top of their profile. This made jumping into a job order easy for those who may be out of the loop.
• Workable's customer support is stellar, they offer free training and very timely responses for any questions or concerns you may have.

Incentivized

• Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
• Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
• Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
• We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.

Incentivized

• Candidate timeline history - you could say it's a double-edged sword. I love that I can follow how a candidate has progressed through the process and see all the notes, correspondence, and stage updates on one page, but it's also too much information sometimes. I wish there was a way that I could just filter it to see email history, for example.
• Workable going to spam - if you or your client select the option that "hides" your email address in Workable email correspondence, sometimes candidate emails go straight to candidate's spam folders. I try to warn clients and candidates ahead of time about this, but it would be great if it didn't happen at all!
• People Search - it's a great tool when it works, but oftentimes it brings up candidate search details that are no longer valid or true (out of date resumes, closed email accounts).

Incentivized

It's become a part of the fabric of our hiring process and we are growing like crazy! Once we have a working platform in place the cost of the change management typically far out weighs the benefits derived from the change! It's especially hard to change a process with employees who are not key stake holders, they are alway hesitant to invest time in a new product they are only going to use once in a while. With that said if something else came along with benefits far and above workable that we would gain a clear lift in productivity and capabilities we would make the change, we've done it with other parts of our tech stack

Incentivized

Not usable, not able to undo the premium features to enable any downgrade request

One thing, it just works as advertised. AI integration makes the work more easier, and we will be able to process the applications more faster with the help of AI.

I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.

Incentivized

I have used HirePro previous to Freshteam and Hirepro has some limitations. It does not give any report for analysis which is the major drawback it has. It is also not faster. It lags sometimes while using. Few major filters are missing which makes it difficult to work. Sometimes fails to upload CV in any format, we need to wait for sometime then it uploads after some time.

Workable was an excellent tool for our start-up. It was cost effective but very user-friendly. It wasn't a difficult sell to ensure our hiring managers would utilize the tool, and I particularly liked the inbox feature to stay organized. I rated Workable very highly, though as our company grew exponentially, we did go in a different direction.

Incentivized

• Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
• This has really given a good ROI overall.
• Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.

• There is a relatively large improvement in our ROI impact collected in the last few months of using Workable relative to the first few months that the platform was being used to manage the recruitment process.
• Such improvement is possibly due to the fact that the results of hiring processes from months ago are being shown directly in the job performance of new employees.

Incentivized