Front vs. Genesys DX (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
 Genesys DX (discontinued) | Score10 out of 10 | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
| Front | Genesys DX (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Front | Genesys DX (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 6.5 | 8.3 |
| Usability | 9.0 | 8.2 |
| Support Rating | 9.8 | 8.3 |