| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
 Guru | Score9.5 out of 10 | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $18 per month per user |
| Front | Guru | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Front | Guru | |
|---|---|---|
| Considered Both Products | Chose Front Front is so much simpler to search and access templates for emails or texts. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Front | Guru | |
|---|---|---|
| Likelihood to Recommend | 6.5 | 9.5 |
| Likelihood to Renew | - | 9.1 |
| Usability | 9.0 | 9.3 |
| Availability | - | 9.1 |
| Performance | - | 8.3 |
| Support Rating | 9.8 | 8.2 |
| In-Person Training | - | 8.2 |
| Online Training | - | 7.4 |
| Implementation Rating | - | 8.4 |
| Configurability | - | 8.9 |
| Contract Terms and Pricing Model | - | 7.3 |
| Ease of integration | - | 8.8 |
| Product Scalability | - | 8.7 |
| Vendor post-sale | - | 8.3 |
| Vendor pre-sale | - | 9.1 |
