Front vs. Halo Service Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
 Halo Service Desk | N/A | Enterprise companies (1,001+ employees) | Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. The solution boasts intuitive workflows to empower teams to deliver excellent service to customers and employees. Standardises processes and provides analytics to align IT to the business needs in a single IT service desk solution. Features include: incident, problem and change management, asset management, service catalogue, telephony integration, dashboard reporting and self-service… | $55 per month per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | — | ||||||||||||||
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| Front | Halo Service Desk | |
|---|---|---|
| Likelihood to Recommend | 6.5 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |