Front vs. Interactions Digital Roots
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
 Interactions Digital Roots | Score6 out of 10 | Enterprise companies (1,001+ employees) | Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing… | N/A |
| Front | Interactions Digital Roots | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | Pricing is based on program scope. Please contact Digital Roots for pricing details. | ||||||||||||||
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| Front | Interactions Digital Roots | |
|---|---|---|
| Likelihood to Recommend | 6.5 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |