TrustRadius: an HG Insights company

Front vs. Kapture CX

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    Kapture CX

    N/A
    Enterprise companies (1,001+ employees)
    Kapture CX is a customer experience management platform tailored for BFSI, Retail, Travel, and Consumer Durables, that enhances customer experiences through personalization and intelligent resolutions.

    $39

    per month per user

    Pricing
    FrontKapture CX
    Editions & Modules
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    ESSENTIAL
    $39
    per month per user
    Offerings
    Pricing Offerings
    FrontKapture CX
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsDiscount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.—
    More Pricing Information
    User Ratings
    FrontKapture CX
    Likelihood to Recommend
    6.5
    (28 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (5 ratings)
    -
    (0 ratings)