TrustRadius: an HG Insights company

Front vs. HelpDesk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    HelpDesk

    Score7.1 out of 10
    N/AHelpDesk is an online ticketing system that simplifies team workflows and enhances internal collaboration. Equipped with AI features, it optimizes responses and manages email overload through smart categorization. HelpDesk offers email and mail overload management through intelligent filtering and prioritization. With 256-bit SSL encryption, it provides a secure and reliable environment for enterprise customer…

    $34

    per month

    Pricing
    FrontHelpDesk
    Editions & Modules
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    Team
    $34
    per month per agent
    Business
    $59
    per month per agent
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    FrontHelpDesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.15% discount for annual pricing.
    More Pricing Information
    User Ratings
    FrontHelpDesk
    Likelihood to Recommend
    6.5
    (28 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (5 ratings)
    -
    (0 ratings)