Front vs. osTicket
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
 osTicket | Score8 out of 10 | N/A | osTicket is an open-source help desk / ticketing platform that can create inquiries online, through email, and through phone calls. | $12 per month |
| Front | osTicket | |||||||||||||||
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| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Front | osTicket | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Front | osTicket | |
|---|---|---|
| Likelihood to Recommend | 6.5 | 9.1 |
| Likelihood to Renew | - | 10.0 |
| Usability | 9.0 | 8.0 |
| Support Rating | 9.8 | 1.0 |
| Implementation Rating | - | 10.0 |