TrustRadius: an HG Insights company

Front vs. Richpanel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    Richpanel

    N/AN/ARichpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen.

    $29

    per month per user

    Pricing
    FrontRichpanel
    Editions & Modules
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    Help Desk - Starter
    $29
    per month per user
    Help Desk - Regular
    $49
    per month per user
    Help Desk - Pro
    $99
    per month per user
    Self-Service Portal - Starter
    $100
    per month Up to 1,000 orders per month
    Self-Service Portal - Regular
    $300
    per month Up to 3,500 orders per month
    Self-Service Portal - Pro
    $600
    per month Up to 10,000 orders per month
    Help Desk - Enterprise
    Custom Pricing
    Self-Service Portal - Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    FrontRichpanel
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.
    More Pricing Information
    User Ratings
    FrontRichpanel
    Likelihood to Recommend
    6.5
    (28 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (5 ratings)
    -
    (0 ratings)