TrustRadius: an HG Insights company

Front vs. Sparkcentral (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    Sparkcentral (discontinued)

    Score10 out of 10
    N/ASparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued.N/A
    Pricing
    FrontSparkcentral (discontinued)
    Editions & Modules
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    FrontSparkcentral (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.—
    More Pricing Information
    User Ratings
    FrontSparkcentral (discontinued)
    Likelihood to Recommend
    6.5
    (28 ratings)
    10.0
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.8
    (5 ratings)
    10.0
    (3 ratings)