TrustRadius: an HG Insights company

Front vs. Verint Knowledge Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    Verint Knowledge Management

    Score8.5 out of 10
    N/AVerint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible.N/A
    Pricing
    FrontVerint Knowledge Management
    Editions & Modules
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    KM Professional
    Contact Sales
    per year Per Interaction
    KM Enterprise
    Contact Sales
    KM Enterprise
    Contact Sales
    per year Per Interaction
    Offerings
    Pricing Offerings
    FrontVerint Knowledge Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.—
    More Pricing Information
    User Ratings
    FrontVerint Knowledge Management
    Likelihood to Recommend
    6.5
    (28 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    7.7
    (3 ratings)
    Support Rating
    9.8
    (5 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)