Fulcrum vs. Joyfill

We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.

Incentivized

Previously for any inspection we use any ordinary forms using pan and paper so with this method we doesn't get the report of the user and our inspection but with the help of Joyfill we are getting proper reports.

Incentivized

• Organize information and tie it back to particular job.
• Easy to build and modify "apps".
• Export information in easy to share format (pdf, .csv, zip, etc).

Incentivized

• Creating Customized Form.
• Data collection or storage via phone.
• Access the report from anywhere.

Incentivized

• When exporting an app at the completion of a project file names are downloaded with what seem to be a random conglomeration of characters.
• When exporting an app at the completion of a project photo file names are downloaded with what seem to be a random conglomeration of characters.
• The load time between windows when using the Fulcrum website is a bit slow.

Incentivized

• This is more towards industries inspection so they have mostly templates related to those inspection only.
• Some times their QR codes for scanner aren't performing well. We frequently get this complaints from our users.

Incentivized

• Manual data entry of collected field information is no longer required saving anywhere from 1 to 10 hours of tedious work and eliminating human error.
• Clients are impressed with our ability to use digital field notes and our ability to communicate in near real time which helps ensure client retention and expanding our envelope of work with them.
• Instead of spending time trying to find out what, why, where, and when a picture was taken the guess work is removed as photos are georeferenced and can be annotated in the field.

Incentivized

• Positive impact in employee morale.
• Positive impact on customer experience.
• Positive impact on bottom line.