Full Circle Insights vs. Google Charts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Full Circle Insights
Score 8.0 out of 10
N/A
Full Circle Insights (formerly Full Circle CRM) is built on the Salesforce platform and is primarily a marketing performance management tool. It is used to calculate the ROI from marketing programs and includes robust analytics dashboards. As such it integrates with the major marketing automation systems including Marketo, Eloqua and Act-On.N/A
Google Charts
Score 7.0 out of 10
N/A
Google Charts provides a way to visualize data on your website - for free. From simple line charts to complex hierarchical tree maps, the chart gallery provides a large number of ready-to-use chart types. The most common way to use Google Charts is with simple JavaScript that you embed in your web page.N/A
Pricing
Full Circle InsightsGoogle Charts
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Full Circle InsightsGoogle Charts
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Full Circle InsightsGoogle Charts
Features
Full Circle InsightsGoogle Charts
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
8.8
Ratings
8% above category average
Pixel Perfect reports00 Ratings8.10 Ratings
Customizable dashboards00 Ratings9.50 Ratings
Report Formatting Templates00 Ratings8.80 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
9.3
Ratings
14% above category average
Drill-down analysis00 Ratings8.60 Ratings
Formatting capabilities00 Ratings9.50 Ratings
Integration with R or other statistical packages00 Ratings9.50 Ratings
Report sharing and collaboration00 Ratings9.60 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
9.0
Ratings
8% above category average
Publish to Web00 Ratings9.50 Ratings
Publish to PDF00 Ratings9.60 Ratings
Report Versioning00 Ratings8.60 Ratings
Report Delivery Scheduling00 Ratings8.70 Ratings
Delivery to Remote Servers00 Ratings8.80 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
8.8
Ratings
10% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.90 Ratings
Location Analytics / Geographic Visualization00 Ratings8.80 Ratings
Predictive Analytics00 Ratings8.80 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
8.8
Ratings
4% above category average
Multi-User Support (named login)00 Ratings8.80 Ratings
Role-Based Security Model00 Ratings8.80 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.80 Ratings
Single Sign-On (SSO)00 Ratings8.80 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
9.0
Ratings
13% above category average
Responsive Design for Web Access00 Ratings9.50 Ratings
Mobile Application00 Ratings9.60 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.70 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Full Circle Insights
-
Ratings
Google Charts
8.8
Ratings
12% above category average
REST API00 Ratings8.90 Ratings
Javascript API00 Ratings8.80 Ratings
iFrames00 Ratings8.80 Ratings
Java API00 Ratings8.90 Ratings
Themeable User Interface (UI)00 Ratings8.80 Ratings
Customizable Platform (Open Source)00 Ratings8.80 Ratings
User Ratings
Full Circle InsightsGoogle Charts
Likelihood to Recommend
8.0
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
7.3
(0 ratings)
Usability
-
(0 ratings)
8.9
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
5.0
(0 ratings)
Support Rating
10.0
(0 ratings)
8.3
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Full Circle InsightsGoogle Charts
Likelihood to Recommend
Very suitable for traditional SaaS businesses who have good adoption of Salesforce by their GTM teams. Connects well if sales teams use the opportunity object well in Salesforce. Less impactful if Salesforce adoption is poor or instance is highly restricted.
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Google Charts is perfectly suited for most presentations that are data oriented. There's not much of a limit on the type of table or chart you can create, and being able to integrate with Google Sheets just makes things even easier if you've already got the data stored somewhere. It works well on desktop browsers, Iphones, and Android phones. The only drawback I've been able to find is for those that prefer to have a desktop application.
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Pros
  • The primary business problem solved for us was waterfall visibility across multiple channels
  • The secondary business problem solved for us was the accurate attribution of marketing influence throughout the waterfall.
  • The tertiary problem solved for us was the accurate tracking and visibility into lead initiated activity (response management).
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  • Google Charts is free so a terrific tool for universities and students
  • Provides new users that need charts an inventory and gallery of potential charts and types to visualize data
  • The software is useful to add charts and data for websites with limited effort but with success
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Cons
  • Full Circle needs to improve ABM reporting functionality - better reporting at an account level.
  • Identify professional services partners to help with deployment and process improvement
  • Better connect with Data Warehouses and custom attribution models
  • Better connect with digital tracking tools such as GA, Doubleclick etc. without having to rely on UTM tracking from Salesforce
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  • I would like a couple more introductory videos or a live chat option for when you run into an issue. I think this is a Google-wide problem, not only linked to Google Charts.
  • I have run into some issues with the Dynamic Data but also admittedly could potentially dive in deeper and investigate.
  • It would be great if Google Charts made it possible to integrate Google Chat into the platform.
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Likelihood to Renew
Full Circle CRM has solved a major visibility problem for us that was the result of architectural differences between Eloqua and salesforce.com that cannot be solved by reporting alone. We rely on this visibility as much as the core systems themselves.
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Google Charts is a good product. It's widely supported with deep documentation and a large community. But for me, it wasn't customizable enough. When we started with simple charts, it was great, but as we got deeper and more complex, our needs outgrew the library. If I was going forward, I would choose a more barebones library with more freedom and extensibility.
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Usability
No answers on this topic
Requires knowledge of Javascript, which can be difficult for a beginner. A business analyst often isn't as technically minded as a developer so collaboration is often required to produce a correct chart for the purpose required. However, the customisation capable due to this creates much better looking charts compared to other tools.
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Reliability and Availability
No answers on this topic
Google charts is always available and provides fast output.
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Performance
No answers on this topic
Connectivity is occasionally very slow.
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Support Rating
The vendor worked with us tirelessly, never complaining about our broken processes and bad data. In fact, they went above and beyond their responsibilities to assist us in the process re-engineering and the data clean-up
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Google Charts has a very good documentation that we can just go in there and find the stuff we need to implement our solutions on Google Charts. Plus, if we get stuck, we can also email the support and they are very responsive. So overall, the support is very satisfying.
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In-Person Training
The instructor was the same person who guided our implementation so they not only knew their application but they were also familiar with our data and our specific configuration and processes within salesforce.com. They were able to provide customized instruction to match our needs and personnel.
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No answers on this topic
Online Training
No answers on this topic
The online training was solely done through self training on google's guide to charts.
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Implementation Rating
When I look back at where we were on November 25th compared to where we were on January 25th, having been live for just one month, the difference is amazing. Our management discussions had already moved from discussing the validity of the data to the implications of the insights. As we approach the mid-point in our year, it is difficult to remember the old days when we could not see the road in front of us.
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Easy to implement
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Alternatives Considered
Full Circle's main competitors are standalone reporting tools which perform well and are a good first step into attribution. All tools require significant investment to improve your marketing data model and how you plan and execute campaigns. Full Circle is heavily married to Salesforce and takes advantage of Salesforce's reporting suite vs. visualizing in a standalone tool. This approach also works well if you prefer to visualize data in an alternative tool such as Tableau or Looker. The proprietary approach to visualization used by Bizible and BrightFunnel are less appealing to enterprise companies who are building a modern stack.
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In comparison to Microsoft Power BI, Google Charts has more ease of use for businesses who simply need a way to visually display their data from their reports. Although Power BI may be more robust in more complicated data compilation, Google Charts can still be able to do some of the basics that Power BI delivers.
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Scalability
No answers on this topic
Google Charts is essential for quick, easy, reporting. There are opportunities for advanced features.
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Return on Investment
  • Eliminated underperforming channels such as content syndication which accounted for up to 20% of spend
  • Improved funnel velocity and inspection of Marketing to SDR handoffs
  • Created an attribution model which provided better transparency to company leadership on marketing performance - unlocked more budget
  • Good value product and ROI was positive within a year.
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  • teams were easily able to create charts and find out progress on our learning courses and thus take actionable insights to their managers, professors
  • students could also know their progress on various courses from one single view, same for instructors in terms of imparting education
  • sales team could learn which kind of courses sold more to focus more on those areas
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ScreenShots