| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Fullstory | Score9.1 out of 10 | N/A | Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights. | N/A |
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| Considered Both Products | Chose Fullstory n/a Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fullstory I like the ability to see what is actually happening rather than just the data! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fullstory Most of the tools we evaluated just didn't have the depth of analysis that we needed. Content Square looked GREAT but it was a much higher price point. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fullstory We don't use anything else that is close to what Fullstory does. If anything Intercom would be the closest however we use them together to offer the best support possible. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fullstory We are happy with Fullstory. Haven't evaluated other vendors. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fullstory none Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fullstory Based on the functionality & support we've scoped for FullStory, we have much more in terms of capability and expertise than we've had in the past. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| Results and Analysis |
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| Fullstory | |
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| Likelihood to Recommend | 10.0 |
| Likelihood to Renew | 9.7 |
| Usability | 10.0 |
| Availability | 9.0 |
| Performance | 8.0 |
| Support Rating | 8.3 |
| Implementation Rating | 7.5 |
| Configurability | 7.0 |
| Ease of integration | 9.0 |
| Product Scalability | 8.0 |
| Vendor post-sale | 8.0 |
| Vendor pre-sale | 8.0 |
