Fusion Web Clinic vs. HENO

Fusion Web Clinic has been such an upgrade from what we were on. Onboarding was easy and Fusion Web Clinic is a great platform for anyone in therapy to transfer over to. It's easy to learn and operate. The pricing is competitive and actually saved us money. We were previously on another very popular PT EMR, but the additional charges to add in billing and payment management was too much.

Incentivized

HENO is a wonderful system for any Physical Therapy practice currently operating in multiple programs. It streamlines systems and communication through its department integration, allows for HIPAA compliant internal messaging, and client communication, and it has a high level of practice customization. It also has a patient portal which can be very useful.

Incentivized

• Reports - previous EMR's have had limited reporting, Fusion Web Clinic offers the ability to customize or create reports for almost anything you could need
• Scheduling - the ability to search for openings, color coding, and all around schedule customization
• Billing - electronic claims billing is a breeze, entering new payers and being able to bill takes no time at all

Incentivized

• Integrates as a whole
• 1 log in- 1 log in!!! that is all!
• Everything in one
• Cuts down time and energy

Incentivized

• Allow a progress note to be written without a plan of care attached to it
• Improvements on internal messaging - pop up notification, allow organization options such as folders or tagging, allow attachments

Incentivized

• Tracking of appointments, and documentation could be cleaner.
• Alerts could be more customizable, and error messages could provide more information to the user.

Incentivized

They are great about getting back to us, however, sometimes it is hard to convey the question accurately through email.

Incentivized

Fusion Web Clinic reporting features are much more robust and customizable Remittance posting is easier and quicker

Incentivized

HENO is a single system, and I find that invaluable.

Incentivized

• Tracking patient scheduling has improved our productivity imensely
• Insurance rejections are practically zero as Fusion Web Clinic scrubs claims before you send them
• Our denials are easy to turn around as Fusion Web Clinic has the notes right in the claim, it takes 2 minutes to correct the claim and send it right back out to insurance

Incentivized

• It has had positive impact overall by making most of our systems more efficient and streamlined.

Incentivized