| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fuze | Score5.8 out of 10 | Enterprise companies (1,001+ employees) | Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions. | $15 per month |
 Google Voice | Score7.8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
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| Fuze | Google Voice | |
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| Considered Both Products | Chose Fuze Fuze voice was our choice because of the cost. It was much cheaper than most competitors. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Fuze | Google Voice | |
|---|---|---|
| Likelihood to Recommend | 6.0 | 9.0 |
| Likelihood to Renew | 7.7 | 9.3 |
| Usability | 7.1 | 9.0 |
| Availability | 8.9 | - |
| Performance | 8.0 | - |
| Support Rating | 7.4 | 7.0 |
| In-Person Training | 8.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 8.0 | 10.0 |
| Configurability | 8.7 | - |
| Contract Terms and Pricing Model | - | 7.0 |
| Ease of integration | 8.0 | - |
| Product Scalability | 7.8 | - |
| Professional Services | - | 7.0 |
| Vendor post-sale | 8.6 | - |
| Vendor pre-sale | 8.0 | - |
