Fuze vs. Phone.com

Fuze

199 Reviews and Ratings

Phone.com

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Fuze	Score5.8 out of 10	Enterprise companies (1,001+ employees)	Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.	$15 per month
Phone.com	Score10 out of 10	N/A	Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.	$12.99 per month

Pricing

Fuze

Phone.com

US Outbound: $0.02
Per Minute
Fuze Meetings: $15
Per User/Per Month

IP Phone Connection: $4.99
per month, per device
Phone Numbers: $4.99
per month
Call Recording: $7.99
per month
Basic Users: $12.99
per user, per month
Plus Users: $19.99
per user, per month
Pro Users: $29.99
per user, per month
Lice Receptionist: Starting at $90
per month
Global Phone Numbers: Starting at $4.99
per month
International Dialing: Vary Rates

Pricing Offerings
Fuze	Phone.com
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Required

No setup fee

—

20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.

Features

Fuze

Phone.com

Comparison of Cloud PBX features of Fuze and Phone.com
Feature	Fuze 5.5 111 Ratings	Phone.com 10.0 2 Ratings
Hosted PBX	5.178 Ratings	10.02 Ratings
Multi-level Interactive Voice Response (IVR)	6.073 Ratings	10.02 Ratings
User templates	5.060 Ratings	10.02 Ratings
Call reports	6.192 Ratings	10.02 Ratings
Directory of employee names	5.1107 Ratings	10.02 Ratings

Comparison of Call Management features of Fuze and Phone.com
Feature	Fuze 6.5 107 Ratings	Phone.com 10.0 2 Ratings
Answering rules	7.099 Ratings	10.02 Ratings
Call recording	6.089 Ratings	10.02 Ratings
Call park	7.073 Ratings	10.01 Ratings
Message alerts	6.193 Ratings	10.02 Ratings
Call screening	00 Ratings	10.02 Ratings

Comparison of VoIP system collaboration features of Fuze and Phone.com
Feature	Fuze 7.1 91 Ratings	Phone.com 10.0 1 Ratings
Video conferencing	7.077 Ratings	00 Ratings
Audio conferencing	7.190 Ratings	10.01 Ratings
Instant messaging	00 Ratings	10.01 Ratings

Comparison of Mobile apps features of Fuze and Phone.com
Feature	Fuze 8.0 103 Ratings	Phone.com 10.0 2 Ratings
Mobile app for iOS	8.094 Ratings	10.01 Ratings
Mobile app for Android	8.077 Ratings	10.01 Ratings

User Ratings
	Fuze	Phone.com
Likelihood to Recommend	6.0 (116 ratings)	10.0 (2 ratings)
Likelihood to Renew	7.7 (20 ratings)	- (0 ratings)
Usability	7.1 (12 ratings)	- (0 ratings)
Availability	8.9 (3 ratings)	- (0 ratings)
Performance	8.0 (3 ratings)	- (0 ratings)
Support Rating	7.4 (88 ratings)	- (0 ratings)
In-Person Training	8.0 (2 ratings)	- (0 ratings)
Online Training	9.0 (2 ratings)	- (0 ratings)
Implementation Rating	8.0 (111 ratings)	- (0 ratings)
Configurability	8.7 (3 ratings)	- (0 ratings)
Ease of integration	8.0 (3 ratings)	- (0 ratings)
Product Scalability	7.8 (3 ratings)	- (0 ratings)
Vendor post-sale	8.6 (3 ratings)	- (0 ratings)
Vendor pre-sale	8.0 (3 ratings)	- (0 ratings)