Fuze vs. West Unified Communications Services (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fuze | Score5.8 out of 10 | Enterprise companies (1,001+ employees) | Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions. | $15 per month |
 West Unified Communications Services (discontinued) | Score4 out of 10 | N/A | West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Fuze | West Unified Communications Services (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 6.0 | 8.0 |
| Likelihood to Renew | 7.7 | - |
| Usability | 7.1 | - |
| Availability | 8.9 | - |
| Performance | 8.0 | - |
| Support Rating | 7.4 | - |
| In-Person Training | 8.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 8.0 | - |
| Configurability | 8.7 | - |
| Ease of integration | 8.0 | - |
| Product Scalability | 7.8 | - |
| Vendor post-sale | 8.6 | - |
| Vendor pre-sale | 8.0 | - |