Appcues vs. Gainsight PX

Appcues

30 Reviews and Ratings

Gainsight PX

48 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Appcues	Score6.7 out of 10	N/A	Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.	$299 per month/billed monthly
Gainsight PX	Score7.9 out of 10	N/A	For SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.	$0 100 or less MAUs (Monthly Active Users)

Pricing

Appcues

Gainsight PX

Essentials: $299
per month/billed monthly
Growth: $879
per month/billed annually
Enterprise: Contact sales team

Starter (Free): $0
100 or less MAUs (Monthly Active Users)
Starter: Starting at $400/M
500+ MAUs (Monthly Active Users)
Growth: Custom
Per MAUs (Monthly Active Users) and more

Pricing Offerings
Appcues	Gainsight PX
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Appcues	Gainsight PX
Considered Both Products	Appcues No answer on this topic	Gainsight David Forsythe Director of Product Content Design in Product Management at Kantata (Computer Software, 501-1000 employees) Chose Gainsight PX I have used and evaluated a few similar products to Gainsight PX, including Appcues, WalkMe, and Pendo. I found that Gainsight PX was the most comprehensive and user-friendly platform, offering features such as customizable onboarding flows, product usage tracking, and … Incentivized Helpful? Verified User Chose Gainsight PX Between the products analyzed, Pendo and Gainsight PX were most complete/mature. At the time, Pendo's UI seemed more intuitive than Gainsight PX. Chameleon and Appcues seemed easiest to use, but were lacking some of the functionality we were looking for. Ultimately chose … Incentivized Helpful? Julie Pinto Support Manager in Customer Service at Bongo (E-Learning, 11-50 employees) Chose Gainsight PX WalkMe: while the in-app engagements were powerful, there was no email capability, and the analytics were an afterthought (rather than a core part of the solution). Whatfix: the concept was great; the in-app engagements could be made into documentation and videos. However, we … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Appcues	Gainsight PX
Likelihood to Recommend	7.7 (7 ratings)	8.0 (27 ratings)
Likelihood to Renew	- (0 ratings)	8.2 (1 ratings)
Usability	- (0 ratings)	8.0 (1 ratings)
Support Rating	- (0 ratings)	7.3 (23 ratings)
Ease of integration	- (0 ratings)	7.7 (14 ratings)