TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gainsight PX

    Score8 out of 10
    N/AFor SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.

    $0

    100 or less MAUs (Monthly Active Users)

    WalkMe

    Score8 out of 10
    N/AWalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.…N/A
    Pricing
    Gainsight PXWalkMe
    Editions & Modules
    Starter (Free)
    $0
    100 or less MAUs (Monthly Active Users)
    Starter
    Starting at $400/M
    500+ MAUs (Monthly Active Users)
    Growth
    Custom
    Per MAUs (Monthly Active Users) and more
    No answers on this topic
    Offerings
    Pricing Offerings
    Gainsight PXWalkMe
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Gainsight PXWalkMe
    Considered Both Products
    Gainsight
    Chose Gainsight PX
    WalkMe: while the in-app engagements were powerful, there was no email capability, and the analytics were an afterthought (rather than a core part of the solution).
    Whatfix: the concept was great; the in-app engagements could be made into documentation and videos. However, we …
    Incentivized
    Chose Gainsight PX
    We have explored a few options this year and found that Gainsight PX was still the best option for us.
    Incentivized
    WalkMe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Gainsight PXWalkMe
    Likelihood to Recommend
    8.0
    (27 ratings)
    8.1
    (29 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.3
    (23 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.7
    (14 ratings)
    -
    (0 ratings)