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Geckoboard vs. Zendesk Explore

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Geckoboard

18 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Geckoboard

    Score6.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Geckoboard enables users to create real time dashboards using data from over 80 cloud services. It integrates with other products such as: AWeber, Basecamp, Campaign Monitor and HubSpot.

    $35

    per month

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    GeckoboardZendesk Explore
    Editions & Modules
    Starter
    $35
    per month
    Team
    $159
    per month
    Team Plus
    $275
    per month
    Company
    $599
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GeckoboardZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GeckoboardZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    9.3
    5 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports8.03 Ratings7.15 Ratings
    Customizable dashboards10.05 Ratings10.09 Ratings
    Report Formatting Templates10.04 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    7.7
    5 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis8.04 Ratings9.59 Ratings
    Formatting capabilities8.03 Ratings9.09 Ratings
    Integration with R or other statistical packages7.02 Ratings4.85 Ratings
    Report sharing and collaboration8.05 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    9.0
    5 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web10.05 Ratings6.96 Ratings
    Publish to PDF9.01 Ratings9.07 Ratings
    Report Versioning9.02 Ratings9.03 Ratings
    Report Delivery Scheduling8.03 Ratings8.97 Ratings
    Delivery to Remote Servers9.03 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    8.7
    5 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.05 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization10.05 Ratings7.16 Ratings
    Predictive Analytics6.02 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    7.8
    5 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)9.05 Ratings9.58 Ratings
    Role-Based Security Model7.03 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.03 Ratings8.07 Ratings
    Single Sign-On (SSO)6.12 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    9.5
    5 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access9.05 Ratings6.05 Ratings
    Mobile Application10.03 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.04 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Geckoboard and Zendesk Explore
    Feature
    Geckoboard
    10.0
    2 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API10.02 Ratings5.34 Ratings
    Javascript API10.02 Ratings5.93 Ratings
    iFrames10.02 Ratings5.53 Ratings
    Java API10.02 Ratings5.63 Ratings
    Themeable User Interface (UI)10.02 Ratings6.23 Ratings
    Customizable Platform (Open Source)10.02 Ratings7.02 Ratings
    User Ratings
    GeckoboardZendesk Explore
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    8.0
    (5 ratings)
    8.2
    (3 ratings)
    Data Sources
    9.0
    (5 ratings)
    7.3
    (3 ratings)