TrustRadius: an HG Insights company

Genesys DX (discontinued) vs. Gist

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genesys DX (discontinued)

    Score10 out of 10
    N/AGenesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.N/A

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Pricing
    Genesys DX (discontinued)Gist
    Editions & Modules
    No answers on this topic
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    Offerings
    Pricing Offerings
    Genesys DX (discontinued)Gist
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Genesys DX (discontinued)Gist
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Genesys DX (discontinued) and Gist
    Feature
    Genesys DX (discontinued)
    -
    Ratings
    Gist
    8.9
    2 Ratings
    Chat history and transcripts00 Ratings8.92 Ratings
    Chat reporting00 Ratings8.92 Ratings
    Chat and web analytics00 Ratings8.92 Ratings
    User Ratings
    Genesys DX (discontinued)Gist
    Likelihood to Recommend
    8.3
    (53 ratings)
    9.5
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    8.2
    (20 ratings)
    6.7
    (4 ratings)
    Support Rating
    8.3
    (21 ratings)
    8.6
    (9 ratings)