TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Pricing
    GetFeedbackHotjar
    Editions & Modules
    No answers on this topic
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    Offerings
    Pricing Offerings
    GetFeedbackHotjar
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    GetFeedbackHotjar
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and Hotjar
    Feature
    GetFeedback
    7.8
    11 Ratings
    Hotjar
    -
    Ratings
    Survey templates7.99 Ratings00 Ratings
    Themes8.611 Ratings00 Ratings
    Custom logo/branding7.010 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and Hotjar
    Feature
    GetFeedback
    6.1
    11 Ratings
    Hotjar
    -
    Ratings
    Changes to live survey8.011 Ratings00 Ratings
    Question design help3.411 Ratings00 Ratings
    Multiple question types7.011 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and Hotjar
    Feature
    GetFeedback
    7.1
    11 Ratings
    Hotjar
    -
    Ratings
    Survey logic flexibility7.111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and Hotjar
    Feature
    GetFeedback
    4.9
    11 Ratings
    Hotjar
    -
    Ratings
    Response tracking8.910 Ratings00 Ratings
    Data export7.111 Ratings00 Ratings
    Standard reports1.810 Ratings00 Ratings
    Custom reports2.49 Ratings00 Ratings
    Analytics4.110 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and Hotjar
    Feature
    GetFeedback
    8.0
    9 Ratings
    Hotjar
    -
    Ratings
    Access controls6.09 Ratings00 Ratings
    Compliance10.07 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and Hotjar
    Feature
    GetFeedback
    8.0
    6 Ratings
    Hotjar
    -
    Ratings
    Vendor-offered crowdsourcing9.01 Ratings00 Ratings
    Respondent restrictions7.06 Ratings00 Ratings
    User Ratings
    GetFeedbackHotjar
    Likelihood to Recommend
    7.9
    (11 ratings)
    10.0
    (104 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    5.1
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    9.7
    (6 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.6
    (4 ratings)
    Ease of integration
    10.0
    (1 ratings)
    9.0
    (1 ratings)