TrustRadius: an HG Insights company

GetFeedback vs. Quadient Inspire

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    Quadient Inspire

    Score8.6 out of 10
    N/AQuadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
    Pricing
    GetFeedbackQuadient Inspire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GetFeedbackQuadient Inspire
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The solution is highly modular. Pricing may differ a lot depending on usage and configuration.
    More Pricing Information
    Features
    GetFeedbackQuadient Inspire
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and Quadient Inspire
    Feature
    GetFeedback
    7.8
    11 Ratings
    Quadient Inspire
    -
    Ratings
    Survey templates7.99 Ratings00 Ratings
    Themes8.611 Ratings00 Ratings
    Custom logo/branding7.010 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and Quadient Inspire
    Feature
    GetFeedback
    6.1
    11 Ratings
    Quadient Inspire
    -
    Ratings
    Changes to live survey8.011 Ratings00 Ratings
    Question design help3.411 Ratings00 Ratings
    Multiple question types7.011 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and Quadient Inspire
    Feature
    GetFeedback
    7.1
    11 Ratings
    Quadient Inspire
    -
    Ratings
    Survey logic flexibility7.111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and Quadient Inspire
    Feature
    GetFeedback
    4.9
    11 Ratings
    Quadient Inspire
    -
    Ratings
    Response tracking8.910 Ratings00 Ratings
    Data export7.111 Ratings00 Ratings
    Standard reports1.810 Ratings00 Ratings
    Custom reports2.49 Ratings00 Ratings
    Analytics4.110 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and Quadient Inspire
    Feature
    GetFeedback
    8.0
    9 Ratings
    Quadient Inspire
    -
    Ratings
    Access controls6.09 Ratings00 Ratings
    Compliance10.07 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and Quadient Inspire
    Feature
    GetFeedback
    8.0
    6 Ratings
    Quadient Inspire
    -
    Ratings
    Vendor-offered crowdsourcing9.01 Ratings00 Ratings
    Respondent restrictions7.06 Ratings00 Ratings
    User Ratings
    GetFeedbackQuadient Inspire
    Likelihood to Recommend
    7.9
    (11 ratings)
    9.8
    (34 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    8.8
    (18 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.9
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (5 ratings)
    Ease of integration
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)