TrustRadius: an HG Insights company

GetFeedback vs. Usabilla (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    Usabilla (discontinued)

    Score5.6 out of 10
    N/AUsabilla was a web and app survey tool, developed by the Amsterdam company of the same name, and acquired by SurveyMonkey in March of 2019. The product is no longer available.

    $49

    per month

    Pricing
    GetFeedbackUsabilla (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GetFeedbackUsabilla (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GetFeedbackUsabilla (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and Usabilla (discontinued)
    Feature
    GetFeedback
    7.8
    11 Ratings
    Usabilla (discontinued)
    8.0
    4 Ratings
    Survey templates7.99 Ratings10.03 Ratings
    Themes8.611 Ratings6.04 Ratings
    Custom logo/branding7.010 Ratings7.94 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and Usabilla (discontinued)
    Feature
    GetFeedback
    6.1
    11 Ratings
    Usabilla (discontinued)
    8.6
    4 Ratings
    Changes to live survey8.011 Ratings7.94 Ratings
    Question design help3.411 Ratings10.03 Ratings
    Multiple question types7.011 Ratings7.94 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and Usabilla (discontinued)
    Feature
    GetFeedback
    7.1
    11 Ratings
    Usabilla (discontinued)
    6.9
    4 Ratings
    Survey logic flexibility7.111 Ratings6.94 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and Usabilla (discontinued)
    Feature
    GetFeedback
    4.9
    11 Ratings
    Usabilla (discontinued)
    5.8
    4 Ratings
    Response tracking8.910 Ratings7.03 Ratings
    Data export7.111 Ratings5.54 Ratings
    Standard reports1.810 Ratings5.54 Ratings
    Custom reports2.49 Ratings5.52 Ratings
    Analytics4.110 Ratings5.54 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and Usabilla (discontinued)
    Feature
    GetFeedback
    8.0
    9 Ratings
    Usabilla (discontinued)
    7.4
    4 Ratings
    Access controls6.09 Ratings7.44 Ratings
    Compliance10.07 Ratings7.44 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and Usabilla (discontinued)
    Feature
    GetFeedback
    8.0
    6 Ratings
    Usabilla (discontinued)
    8.4
    2 Ratings
    Vendor-offered crowdsourcing9.01 Ratings10.01 Ratings
    Respondent restrictions7.06 Ratings6.92 Ratings
    User Ratings
    GetFeedbackUsabilla (discontinued)
    Likelihood to Recommend
    7.9
    (11 ratings)
    2.1
    (5 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    2.1
    (3 ratings)
    Support Rating
    10.0
    (2 ratings)
    1.9
    (4 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)