TrustRadius: an HG Insights company

GetFeedback vs. Verint Voice of the Customer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    Verint Voice of the Customer

    Score10 out of 10
    N/AVerint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.N/A
    Pricing
    GetFeedbackVerint Voice of the Customer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GetFeedbackVerint Voice of the Customer
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GetFeedbackVerint Voice of the Customer
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and Verint Voice of the Customer
    Feature
    GetFeedback
    7.8
    11 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey templates7.99 Ratings00 Ratings
    Themes8.611 Ratings00 Ratings
    Custom logo/branding7.010 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and Verint Voice of the Customer
    Feature
    GetFeedback
    6.1
    11 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Changes to live survey8.011 Ratings00 Ratings
    Question design help3.411 Ratings00 Ratings
    Multiple question types7.011 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and Verint Voice of the Customer
    Feature
    GetFeedback
    7.1
    11 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey logic flexibility7.111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and Verint Voice of the Customer
    Feature
    GetFeedback
    4.9
    11 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Response tracking8.910 Ratings00 Ratings
    Data export7.111 Ratings00 Ratings
    Standard reports1.810 Ratings00 Ratings
    Custom reports2.49 Ratings00 Ratings
    Analytics4.110 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and Verint Voice of the Customer
    Feature
    GetFeedback
    8.0
    9 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Access controls6.09 Ratings00 Ratings
    Compliance10.07 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and Verint Voice of the Customer
    Feature
    GetFeedback
    8.0
    6 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Vendor-offered crowdsourcing9.01 Ratings00 Ratings
    Respondent restrictions7.06 Ratings00 Ratings
    User Ratings
    GetFeedbackVerint Voice of the Customer
    Likelihood to Recommend
    7.9
    (11 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.7
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    8.8
    (5 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.1
    (3 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)