Getscreen.me vs. Help Lightning
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Getscreen.me | Score9.7 out of 10 | N/A | Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption. | $0 per user |
 Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | 16% discount with an annual subscription | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | ||||||||||||||
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| Likelihood to Recommend | 9.1 | 10.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 10.0 | - |
| Support Rating | 10.0 | - |
| Implementation Rating | 10.0 | - |