Tactic vs. Paypro Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tactic
Score 10.0 out of 10
N/A
Tactic provides office management software for flexible/remote workplaces.
$249
per month per office
Paypro Workforce Management
Score 9.7 out of 10
N/A
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
Pricing
TacticPaypro Workforce Management
Editions & Modules
Starter
$249
per month per office
Pro
$499
per month per office
Enterprise
custom pricing
No answers on this topic
Offerings
Pricing Offerings
TacticPaypro Workforce Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TacticPaypro Workforce Management
User Ratings
TacticPaypro Workforce Management
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
TacticPaypro Workforce Management
Likelihood to Recommend
Tactic is beneficial for every company who have just enough workplace stations. Most specially if the shifts of the employees are different. It helps every employee to have a seat plan and find availability for their current shift. The map that is shown in the website is also helpful as it is very user-friendly.
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Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
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Pros
  • We use Tactic to reserve computer stations every shift.
  • It counts how many users are logged in.
  • It shows the available stations that can be used.
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  • Reports, building/adding to reports, and exporting to Excel was a plus
  • The search bar was always on the screen to search any employee--very accessible
  • Viewing employee information and pay history was very accessible and can be customized
  • Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
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Cons
  • There are times that is load slowly.
  • It only allows us to log in at a certain period of time, like an hour before the reserved time period and sometimes I am earlier than that.
  • There are some unexpected errors that we frequently encounter while using the website. It is very often, but happens more than once.
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  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
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Likelihood to Renew
No answers on this topic
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
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Usability
No answers on this topic
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
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Support Rating
No answers on this topic
Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
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Implementation Rating
No answers on this topic
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
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Alternatives Considered
We have only been using Tactic since I was hired here, so I am not able to compare it with other products. It is beneficial as it helps us work more effectively and efficiently. Moreover, it also counts how many users are logged in and the available stations as well.
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Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
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Return on Investment
  • It helps make the workplace more organized, thus helping us to work well.
  • It helps us find available stations to use, thus we are able to work on time.
  • Work is much more effective and efficient because we have our seat plans every shift period.
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  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
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