TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    ICE Chat

    N/AN/AICE Chat (for Integrated Customer Engagement) from Etech Global Services in Nacogdoches, Texas is a live chat tool.N/A
    Pricing
    GistICE Chat
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GistICE Chat
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    GistICE Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and ICE Chat
    Feature
    Gist
    8.9
    2 Ratings
    ICE Chat
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    User Ratings
    GistICE Chat
    Likelihood to Recommend
    9.5
    (112 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (9 ratings)
    -
    (0 ratings)