TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Kapture CX

    N/A
    Enterprise companies (1,001+ employees)
    Kapture CX is a customer experience management platform tailored for BFSI, Retail, Travel, and Consumer Durables, that enhances customer experiences through personalization and intelligent resolutions.

    $39

    per month per user

    Pricing
    GistKapture CX
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    ESSENTIAL
    $39
    per month per user
    Offerings
    Pricing Offerings
    GistKapture CX
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    GistKapture CX
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and Kapture CX
    Feature
    Gist
    8.9
    2 Ratings
    Kapture CX
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    User Ratings
    GistKapture CX
    Likelihood to Recommend
    9.5
    (112 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (9 ratings)
    -
    (0 ratings)