TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Keap

    Score5.9 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Pricing
    GistKeap
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Offerings
    Pricing Offerings
    GistKeap
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
    More Pricing Information
    Community Pulse
    GistKeap
    Considered Both Products
    Gist
    Chose Gist
    They both seem to have parity with each other with each having their own small advantages. I went with Gist because it was more affordable.

    Infusionsoft customer for almost 5 years and it seemed I was always working more on getting it to work instead of getting work done. Gist …
    Incentivized
    Chose Gist
    We swapped from Drift to ConvertFox (Now Gist), as they had more features.
    Incentivized
    Keap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GistKeap
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and Keap
    Feature
    Gist
    8.9
    2 Ratings
    Keap
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Gist and Keap
    Feature
    Gist
    -
    Ratings
    Keap
    7.7
    29 Ratings
    Task management00 Ratings8.820 Ratings
    Billing and invoicing management00 Ratings7.416 Ratings
    Reporting00 Ratings7.127 Ratings
    Automated CRM activity logging00 Ratings6.41 Ratings
    Sales pipeline management00 Ratings9.11 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Gist and Keap
    Feature
    Gist
    -
    Ratings
    Keap
    7.0
    150 Ratings
    WYSIWYG email editor00 Ratings9.050 Ratings
    Dynamic content00 Ratings8.947 Ratings
    Landing pages00 Ratings5.9134 Ratings
    A/B testing00 Ratings6.410 Ratings
    Mobile optimization00 Ratings6.3124 Ratings
    Email deliverability reporting00 Ratings7.5149 Ratings
    List management00 Ratings8.4147 Ratings
    Triggered drip sequences00 Ratings9.049 Ratings
    Lead Management
    Comparison of Lead Management features of Gist and Keap
    Feature
    Gist
    -
    Ratings
    Keap
    7.3
    151 Ratings
    Lead nurturing automation00 Ratings7.5146 Ratings
    Lead scoring and grading00 Ratings6.2128 Ratings
    Data quality management00 Ratings6.7129 Ratings
    Automated sales alerts and tasks00 Ratings7.3138 Ratings
    Automated follow-ups00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of Gist and Keap
    Feature
    Gist
    -
    Ratings
    Keap
    7.7
    89 Ratings
    Calendaring00 Ratings8.388 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Gist and Keap
    Feature
    Gist
    -
    Ratings
    Keap
    5.2
    148 Ratings
    Dashboards00 Ratings7.255 Ratings
    Standard reports00 Ratings3.6144 Ratings
    Custom reports00 Ratings4.7136 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Gist and Keap
    Feature
    Gist
    -
    Ratings
    Keap
    5.5
    142 Ratings
    API00 Ratings4.7126 Ratings
    Role-based workflow & approvals00 Ratings6.4108 Ratings
    Customizability00 Ratings5.4138 Ratings
    Third-party software integrations00 Ratings7.31 Ratings
    Mobile app for sales & marketing automation00 Ratings5.51 Ratings
    User Ratings
    GistKeap
    Likelihood to Recommend
    9.5
    (112 ratings)
    7.2
    (209 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    9.0
    (40 ratings)
    Usability
    6.7
    (4 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    8.6
    (9 ratings)
    9.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)