TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    OnSite

    Score10 out of 10
    N/AOnSite offers a suite of tools to provide customer support capabilities to ecommerce sellers on Amazon.

    $299

    per month

    Pricing
    GistOnSite
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GistOnSite
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$399 one-time fee
    Additional Details
    More Pricing Information
    Features
    GistOnSite
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and OnSite
    Feature
    Gist
    8.9
    2 Ratings
    OnSite
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    User Ratings
    GistOnSite
    Likelihood to Recommend
    9.5
    (112 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (9 ratings)
    -
    (0 ratings)