Gist vs. Parature (Discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gist | Score9.5 out of 10 | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month |
 Parature (Discontinued) | Score5 out of 10 | N/A | Parature was a self-service customer support platform providing a self-service knowledge base to connect with customers across multiple channels. The company was acquired by Microsoft in January 2014 and reached EOL in 2017. | N/A |
| Gist | Parature (Discontinued) | |||||||||||||||
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| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Gist | Parature (Discontinued) | |||||||||||||
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| Chat Analytics and Reports |
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| Gist | Parature (Discontinued) | |
|---|---|---|
| Likelihood to Recommend | 9.5 | 6.7 |
| Likelihood to Renew | 8.2 | 6.1 |
| Usability | 6.7 | 2.0 |
| Availability | - | 7.5 |
| Support Rating | 8.6 | 1.0 |