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Gist vs. RocTik Ticketing System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    RocTik Ticketing System

    Score6 out of 10
    N/ARocTik Ticketing System is a cloud-based ticketing system from Evayadesk.  The solution enables users to create, track, categorize, prioritize and resolve tickets. Both email alerts and real-time reports are included in this help desk solution.N/A
    Pricing
    GistRocTik Ticketing System
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GistRocTik Ticketing System
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GistRocTik Ticketing System
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and RocTik Ticketing System
    Feature
    Gist
    8.9
    2 Ratings
    RocTik Ticketing System
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    User Ratings
    GistRocTik Ticketing System
    Likelihood to Recommend
    9.5
    (112 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (9 ratings)
    -
    (0 ratings)