GiveSmart vs. Virtuous CRM

GiveSmart

219 Reviews and Ratings

Virtuous CRM

13 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GiveSmart	Score6.9 out of 10	N/A	GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…	N/A
Virtuous CRM	Score5 out of 10	Mid-Size Companies (51-1,000 employees)	Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.	N/A

Pricing

GiveSmart

Virtuous CRM

No answers on this topic

Starter (under 5K contacts): Contact Sales
Up to 5 users and includes 1,000 supporter records
Platform (5K-30k contacts): Contact Sales
Unlimited users and includes your first 5,000 supporter records
Enterprise (30k-Millions): Contact Sales
Unlimited users and (potentially) unlimited supporters

Pricing Offerings
GiveSmart	Virtuous CRM
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Optional

Required

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Community Pulse
Key User Insights
	GiveSmart	Virtuous CRM
Considered Both Products	Momentive Software Bunny Rosenberg Director of Marketing & Communications in Marketing at Muttville (Non-profit Organization Management, 11-50 employees) Chose GiveSmart We used DonorPerfect and Handbid in the past and they lacked all the features we needed and their customer support was insufficient. The user experience on these platforms was always a challenge. GiveSmart is more streamlined and we have had better customer support when we run … Incentivized Helpful? Verified User Chose GiveSmart Ultimately, we chose GiveSmart because it was the upgraded version of the Abila software we had already been using for years. Our donor records get a unique update each year that most donor CRM organizations don't know how to handle. We also liked how they offered the three … Incentivized Helpful? Verified User Chose GiveSmart Givesmart is very user friendly compared, however there are more functionalities and ways to synchronize our work better with Virtuous. Incentivized Helpful? Nick Jensen Philanthropy Manager at New Pathways for Youth (Non-profit Organization Management, 11-50 employees) Chose GiveSmart I would rate GiveSmart highly against these platforms. I think Classy is the closest competitor but also has limitations. Incentivized Helpful?	Virtuous Software, LLC. No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	GiveSmart	Virtuous CRM
Likelihood to Recommend	8.2 (168 ratings)	5.0 (1 ratings)
Likelihood to Renew	7.3 (7 ratings)	- (0 ratings)
Usability	7.9 (167 ratings)	- (0 ratings)
Availability	9.1 (2 ratings)	- (0 ratings)
Performance	9.1 (2 ratings)	- (0 ratings)
Support Rating	8.0 (166 ratings)	- (0 ratings)
Online Training	8.2 (1 ratings)	- (0 ratings)
Implementation Rating	7.4 (5 ratings)	- (0 ratings)
Configurability	9.1 (2 ratings)	- (0 ratings)
Ease of integration	4.5 (1 ratings)	- (0 ratings)
Product Scalability	9.1 (2 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)