Gladly CX Platform vs. Kayako
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gladly CX Platform | Score8 out of 10 | N/A | Gladly Software headquartered in San Francisco offers their omnichannel customer service platform, providing one platform to oversee customer correspondences and also provide customer self-help. | $38 Per Month Per User |
 Kayako | Score6.8 out of 10 | N/A | Kayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. | $79 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Gladly CX Platform | Kayako | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 1.0 |
| Likelihood to Renew | 10.0 | 7.8 |
| Usability | - | 10.0 |
| Availability | - | 7.5 |
| Support Rating | 10.0 | 2.1 |
| Implementation Rating | - | 9.0 |