Gladly CX Platform vs. OnSite
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gladly CX Platform | Score8 out of 10 | N/A | Gladly Software headquartered in San Francisco offers their omnichannel customer service platform, providing one platform to oversee customer correspondences and also provide customer self-help. | $38 Per Month Per User |
 OnSite | Score10 out of 10 | N/A | OnSite offers a suite of tools to provide customer support capabilities to ecommerce sellers on Amazon. | $299 per month |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | $399 one-time fee | ||||||||||||||
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| Gladly CX Platform | OnSite | |||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Gladly CX Platform | OnSite | |
|---|---|---|
| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 10.0 | - |
| Support Rating | 10.0 | - |