Gladly CX Platform vs. XCALLY
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gladly CX Platform | Score8 out of 10 | N/A | Gladly Software headquartered in San Francisco offers their omnichannel customer service platform, providing one platform to oversee customer correspondences and also provide customer self-help. | $38 Per Month Per User |
 XCALLY | Score5 out of 10 | N/A | Users can engage customers with the XCALLY MOTION technology integrated with Asterisk™. With it, agents and supervisors can manage and monitor Voice (inbound & manual or automatic outbound) Video Web Chat E-Mail SMS Fax Social media and custom channels using a single platform. XCALLY Motion also provides integrations with third party software applications available on the market, including CRM, Bots or Ticketing… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| Gladly CX Platform | XCALLY | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 10.0 | - |
| Support Rating | 10.0 | - |